There are several factors which influence the price of our services. These include desired service level, facility size, existing contamination level, equipment density, and cleaning frequency.

A clean critical environment will help prevent costly downtime and the loss of valuable data. Like so many disciplines, even cleaning has its specialties. You wouldn’t take a fine painting to the car wash to be cleaned and you shouldn’t let the custodian who cleans offices and bathrooms clean your controlled environment. The equipment, materials, and training for each discipline are different. The collective experience that the contractor brings to bear on the project will provide the best long term value.

The short answer is, it depends. It depends on how clean you need it to be and how much contamination is introduced to the facility by the activities conducted within the facility.

Of Course. Any service we provide is done in the strictest of confidence. We adhere to the highest possible standards in safe-guarding your information.

No. Shutdowns and downtime are kept to a minimum. Our technicians work with you to keep interruptions to a minimum. Of course, certain activities will require unrestricted access to your work area.

Absolutely. Electrostatic discharge (ESD) is a big problem in the data centre because it can wreak havoc with your chips and circuits, as well as igniting dust fires. It all starts with particulate contaminants. Any particle that can absorb water can conduct electricity, and this is especially true of the extremely combustible carbon particles which are always present in data centres. It isn’t just ESD. These particles will also damage your circuit boards and cause head crashes. Today’s disk drives are really vulnerable to dust. The distance between the head and the thin film disk is now down to only 12 micro inches so even dust particles can squeeze through.

We are available to work 7 days a week 24 hours a day. We work when you need us to work.

They don’t have the training or the tools. This is a live, high liability environment full of very expensive equipment, and downtime is extremely costly. If your janitor plugs into UPS power, the whole network might go down. Cleaning a data centre requires different procedures. At CleanTech we use no-touch methodologies to ensure our personnel don’t interrupt any critical interfaces that will inflict downtime on equipment.

Also, knowing what equipment and products to use is critical. For example, you can’t use a ShopVac because it will literally blow particulate right back into the ambient air. The standard is HEPA (high efficiency particulate air) filtered vacuums, certified to a submicron level.

It’s important to remember that a specialized environment like a data centre facility requires specialized cleaning. It isn’t the cosmetic things but rather the things you can’t see. A data centre needs to be cleaned to the sub-micron level. It is all about keeping particulate matter from entering the room.

There are numerous other hidden sources of contamination. For example, if you don’t have a good seal on the cement in the subfloor, it goes through a process of efflorescence, where water soluble salts will come to the surface, dry, and become particulate matter that can get into your equipment and vents. You can prevent this with a good subfloor deck seal. We can put down a sealer without incurring any downtime to your room.

Another source of contamination is the anti-static properties of your floor tiles. These tiles have a laminate top with little micro bumps, and if your floor gets soiled, those micro bumps can become filled with particulate. If the tiles aren’t cleaned correctly the electrons in the particles will pool and cause ESD. At CleanTech we use a special anti-static wash application technique that removes the particulate matter from inside the bumps and applies a protective finish.

Absolutely. We certainly recommend an annual cleaning of the sub-floor, but particulate doesn’t restrict itself to one area. The interstitial zone or ceiling void is another big source of contaminants. Generally, people don’t think to clean this area and facilities usually have cardboard or fiberglass tiles which generate numerous particles. If tiles get lifted for any reason (i.e., an electrician), particulate dust will rain down on top of your cabinets.

Contractors are a big source of contaminants. Insist that they clean up after themselves, and monitor them when you can. Another great way to reduce contaminants is to put down a “Tacky” mat at the entrance to the facility, so everyone has to walk over it. It removes a great deal of particulate and debris. Please, please, please no food or drink in the data centre!